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Through our commitment to quality and by using technology,
a skilled workforce, and strategic outsourcing to save you time and money
on your printing and bulk mailing needs.
Customer Service
We are committed to the highest standards of customer service.
- Our staff is knowledgeable, friendly and accessible.
- You will always talk to a real person, no voicemail.
- Our dedication to customer service and education will prevent
costly mistakes.
Quality
We have a proven track record of customer satisfaction. Satisfied customers
are our number one source of new customer referrals.
- We ensure that all mailing requirements are met before going to press
with a marketing product.
- We maintain an excellent relationship and consult with their design
specialists.
- We communicate with our clients to ensure your deadlines and needs
are met.
Cost
Outsourcing allows you to take advantage of technology and expertise
that is expensive to maintain in-house.
- This means cost savings for you. Automated postal rates
save you 15-25% on each mailing.
- Staff time is not wasted on non-program activities.
- When the job is complete, there were no costly mistakes.
The highest standards of customer service and the promise to meet deadlines
are the two hallmarks that set us apart from our competition.
How the Bulk Mail Process works
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"...Not only have
they made my mailing needs easier, they have taught me a lot about
our postal system along the way. Flexibility, friendly service, and
customer education...what more could I ask for? "
Daniel Mejak,
Parkleigh Enterprises, Inc.
As a non-profit organization, it is important for
us to keep our costs down, while maintaining a high level of service and quality. ACE
Mailing has helped us to use our resources more efficiently and has enabled
us to meet our deadlines.
Kate Wahl,
Marketing Manager
Rochester Philharmonic Orchestra |
